Last update:

   28-Jun-2024
 

Arch Hellen Med, 41(4), July-August 2024, 512-523

ORIGINAL PAPER

Evaluation of the educational intervention for the staff of private clinics in Crete
regarding the administration-leadership

K. Vlasiadis,1,2 E. Maisi,1,2 E. Patelarou,2 A. Patelarou2
1Dental Clinic, University Hospital of Crete, Heraklion, Crete,
2Department of Nursing, Faculty of Health and Welfare Sciences, Hellenic Mediterranean University of Crete, Heraklion, Crete, Greece

OBJECTIVE To assess the effectiveness of an educational intervention regarding effective leadership, in health professionals working in private clinics of Crete, and to evaluate their beliefs before and after the intervention.

METHOD The research tool of the present quasi-experimental study was the Healthcare Leadership Model of the National Health System (NHS), which has previously been translated and validated into Greek. It consists of a questionnaire, including 23 questions in total, which studies nine different dimensions of effective leadership towards efficiency, sustainability and competitiveness of the health organization. The educational intervention concerned a four-hour seminar on effective leadership. The Healthcare Leadership Model assessment was done before and after the intervention.

RESULTS Sixty-seven healthcare professionals took part in the study, with 51.5% of the participants being nursing staff and the majority of them being women (80.6%), aged 25–34 years (32.8%). The educational intervention improved the evaluation of the employees; however, the improvement was not statistically significant. The opinions of the staff before the intervention ranged at moderate levels (58.2–71.6%). A statistically significant difference was found between high school graduates (p=0.042) and administrative staff (p=0.028) for the overall leadership assessment before and after the intervention. In the "inspiration" subscale, a statistically significant difference was found before and after the intervention related to the participants' marital status and job position in the organization (p=0.047), while in the "vision" evaluation subscale, the educational intervention had a statistically significant improvement in older participants (p=0.024) and in the subscale group among participants with 20–30 years of service (p=0.033).

CONCLUSIONS The present study showed that the evaluation of leadership in a private hospital in Crete was already at high levels and the educational intervention, although it improved the evaluation of the leaders after the intervention, did not bring statistically significant changes. Effective leaders are essential to manage change processes, create a sense of shared vision and purpose, increase health staff's empowerment, increase job satisfaction, and provide high-quality health services.

Key words: Educational intervention, Leadership, Private clinics.


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