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Arch Hellen Med, 37(3), May-June 2020, 376-383


Occupational exhaustion syndrome among nurses in an Attica public general hospital
T. Rizopoulos,1 A. Goula,2 Μ.Α. Stamouli2
1"Tzaneio" General Hospital of Pireus, Pireus,
2Health and Welfare Management Units, Department of Business Administration, University of West Attica, Athens, Greece

OBJECTIVE To measure the burnout level of nurses working in an urban public general hospital and identify demographic factors associated with occupational exhaustion.

METHOD The study, a quantitative survey, was conducted with a sample of 80 nurses working in the "Tzaneio" General Hospital in Pireus. For the data collection, the self-completed Maslach Burnout Inventory-Human Services Survey questionnaire (MBI-HSS) was used. Data analysis was conducted with the use of the Statistical Package for Social Sciences (SPSS), version 25.0.

RESULTS Low to moderate levels of burnout syndrome were recorded by the clinical nurses in the hospital. Specifically, a statistically neutral point was revealed only for the dimensions of depersonalization (mean=2.53, standard deviation [SD]=0.938; median=2.40, p=0.0001) and personal achievement (mean=3.66, SD=0.574; median=3.75, p=0.0001). No risk was identified for the dimension of emotional exhaustion (mean=2.94, SD=1.015; median=2.67, p=0.565). Male nurses were shown to be at higher risk of burnout in the dimension of depersonalization, and university and technological graduates in the dimensions of emotional exhaustion and personal achievement. The duration of work experience appeared to affect burnout, specifically the dimension of personal achievement.

CONCLUSIONS The nurses working in the "Tzaneio" Hospital showed low to moderate signs of burnout syndrome.

Key words: General public hospital, Nurses, Occupational exhaustion.

© Archives of Hellenic Medicine