Archives of Hellenic Medicine

Last update:

11-Nov-2024

Arch Hellen Med, 41(6), November-December 2024, 748-754

ORIGINAL PAPER

E-health applications and Greek citizens' perceptions of their use

M. Kyroudi,¹ K. Katsaliaki²
*These authors contributed equally
^¹Department of X-Ray, "Aghia Sophia" General Children's Hospital and School of Social Sciences, Hellenic Open University, Patras,
²School of Economics, Business Administration & Legal Studies, International Hellenic University, Thessaloniki, and School of Social Sciences, Hellenic Open University, Patras, Greece

OBJECTIVE Το explore the views of Greek citizens regarding the knowledge, use and usefulness of electronic applications and health services, as well as their readiness to use these services and their intention to do so in the future. To investigate the views of Greek citizens regarding the knowledge, use and usefulness of electronic health applications and services, as well as their readiness to use these services and their intention to do so in the future.

METHOD A structured questionnaire on e-Health and citizens' views based on previous surveys was used and was answered electronically by 361 people in the last quarter of 2022.

RESULTS The survey showed that the level of citizens' knowledge of e-Health applications was higher than their levels of use. Higher usage was positively correlated with higher knowledge of e-Health services, higher perceived usefulness of such services and higher ease of use. It also showed that this familiarity was more related to gov.gr applications. Respondents considered that e-Health contributes to better scheduling of examinations and appointments (mean 3.94/5), cost savings (mean 3.73/5), better doctor-patient communication (mean 3.54/5) and faster service (mean 3.44/5).

CONCLUSIONS The survey highlighted the importance of using e-Health tools to importance of using e-Health tools to improve health services and the value of training and informing the public about existing systems and applications.

Key words: Benefits, Electronic health, Electronic health application, Use.