Last update:
29-Sep-2023

OBJECTIVE Evaluation of the operational and financial results of the National Health System (NHS) hospitals for the period 2010–2020 is attempted up to the COVID-19 (coronavirus) era.

METHOD The web-based application ESY.net/ BI forms of the Ministry of Health for the period 2010–2020 was used as the basis for the collection of financial and operational data. The data include the identity of NHS hospitals (type, size, region, health region, etc.), financial (expenditure by category, revenue), patient (hospitalizations, visits to outpatient departments [TEI], departments of emergency services [ΤEP], evening clinics) and staff data. From the aforementioned data a number of indicators were produced, such as average length of stay, average cost of hospitalisation, annual revenue per bed (YRPB), annual cost per bed (YCPB) etc. and their evolution over time. For the evaluation and assessment of these data, they were initially processed and statistically analyzed using the Statistical Package for Social Sciences (SPSS), version 20.0 software. At the same time, the relevant literature was utilized.

RESULTS The results related to the longitudinal analysis and evaluation of the above data over the period 2010–2020 and the influence of economic, health and institutional conditions on their formation.

CONCLUSIONS Continuous and systematic monitoring, evaluation and utilization of operational and financial data of hospitals in order to impose corrective actions are fundamental factors for their economic and operational upgrading and the development of an effective strategic planning.

Key words: Assessment, Financial indexes, Hospital evaluation, Hospital performance, Operational data.